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Join Up! Polska Sp. z o.o.
Ul. Konstruktorska 11,
02-673 Warszawa
Agency cooperation
Email: agent@joinup.pl
Phone number: +48 22 602 22 04
Helpdesk
Email: helpdesk@joinup.pl
Phone number: +48 22 602 22 04
Working hours:
Monday - Friday 09:00 - 17:00

Privacy policy
Travel conditions
- Travel conditions (from 18.11.2025)
- Travel conditions (from 08.04.2025)
- Travel conditions (from 17.02.2025)
- Travel conditions (from 11.09.2024)
- Travel conditions (from 30.08.2024)
- Travel conditions (from 25.07.2024)
- Travel conditions (from 12.02.2024)
- Travel conditions (from 07.02.2024)
- Travel conditions (from 18.03.2023)
- Travel conditions (from 06.02.2023)
Promotional regulations
- Let’s Meet by the Sea – Summer 2026 (Stage VIII)
- Flexi Package – Amendment to the Current Terms and Conditions
- Time for the Sun – Winter 2026/2027 (Stage I)
- Free Cancellation – Egypt / Cyprus
- Free Cancellation – Egypt
- Mini Groups from 01.02.2026
- MADERA 5+1 free
- Agent discount
- Let's meet by the sea SUMMER 2026 - VI stage
- Let's meet by the sea SUMMER 2026 - VII stage
- Orange Friday
- 3rd birthday Join Up!
- Greece at your fingertips!
- Let's meet by the sea SUMMER 2026 - II stage
- Mini Groups from 05.08.2025
- Golden Years 55 Regulations
- Discount for regular customers
- Cyprus you sell - stay you get
- Holidays at half price
- Summer discount for regular customers – Stage II
- New Salon, New Opportunity – Contest Rules
- Summer discount for regular customers
- Rixos rewards – 400 PLN for you
- To begin with - taste Bulgaria vol 2
- Free dream cruise - Kotor Bay
- Mini groups - promotion in the Balkans
- Little passenger - big discount
- Time For The Sun - Winter 2025/2026 (IV stage)
- Time For The Sun - Winter 2025/2026 (III stage)
- Time For The Sun - Winter 2025/2026 (II stage)
- Promotion Regulations of the BALKAN FESTIVAL
- Guess, Collect and Relax (12/2024)
- Winter discount for regular customers
- Mini Group
- See You At The Sea - Summer 2025 (VI stage)
Guarantees
- Warranty Certificate from 17.02.2026
- Insurance guarantee from 13.02.2026
Warranty history
- Insurance guarantee
- Bank guarantee
- Warranty Annex 1
- Warranty Annex 2
- Euroins certificate
Certificates
- ESPT Membership Certificate
- Certificate of Reliability 2026

SkyUp Airlines
Standard form without a hyperlink
Standard information form with a hyperlink
Complaints
- Complaint form
- Guardian’s Declaration
- Traveller’s Power of Attorney

© Join Up! 2026