Join UP! Additional Services Catalogue
To ensure the full comfort of our Clients and easily fit trips to their needs, we have created a handy guide to our additional services. In the article below, we have gathered the most important information to help you present our wide range of options. Here you will find current rates, service descriptions, and simple instructions on how to quickly and smoothly book individual options in SAMO systems and adjust them in Blue Vendo. Check out how to make travel easier for your clients and efficiently finalize every booking!
Peace of Mind Before the Trip
Our offer includes options that minimize the client's financial risk and provide booking flexibility. Proper cost protection and stress-free modification options are proven ways to build trust for both the Agent and Join UP!
Flight Comfort with SkyUp MT
This includes extended flight services on designated flights operated by our partner airline, SkyUp MT. You can easily upgrade your clients travel comfort right at the airport threshold by offering seat selection, tailored baggage options and safe pet transportation.
Service | Price Range | Description | Booking Procedure (B2B) |
| Seat Selection* | from PLN 25 to PLN 100 / person (one way) | Choice of specific seats on board the aircraft (applies to selected SkyUp flights) | SAMO (NEW!): Self-service booking in the system (preliminary and confirmed bookings) BV: Booking via Help Desk (helpdesk@joinup.pl) |
| In-flight Meals on SkyUp Airlines* | from PLN 27 to PLN 113 (depending on the selected meal) | Pre-booking of in-flight meals is available on selected flights operated by SkyUp Airlines. The service is available on flights to the following destinations: Egypt - SSH, HRG, RMF, as well as Bulgaria and Cyprus | SAMO (NEW!): Self-service booking in the system (preliminary and confirmed bookings) BV: Booking via Help Desk (helpdesk@joinup.pl) |
| Extra Baggage* | from PLN 195 (one way) | Purchasing an additional checked bag, oversized baggage, or sports equipment | SAMO: Self-service booking in the system (preliminary and confirmed bookings) BV: Booking via Help Desk (helpdesk@joinup.pl) |
| Pet in Cabin (PETC) | 293 PLN (one way) | Carriage of a dog or cat in the passenger cabin (weight up to 10 kg including carrier, dimensions: 50x40x25 cm) | SAMO: Self-service booking in the system (preliminary and confirmed bookings) BV: Booking via Help Desk (helpdesk@joinup.pl) |
* Services available exclusively on selected SkyUp Airlines flights.
Holiday Comfort
Ensure a stress-free travel experience from the moment of landing at the destination airport. Offer clients looking for a higher standard or those traveling with children smooth transport directly to their accommodation without unnecessary stops along the way.
Private Hotel Transfer*
Individual transport from the airport directly to the accommodation facility without stopping at other hotels.
- Price Range:
– From PLN 183 / one way (price depends on destination, distance, and selected vehicle class).
- Booking Rules:
– SAMO: Select the option during booking or add it later via Help Desk (HD).
– Blue Vendo (BV): Booking after creating the reservation by submitting a request to Help Desk (helpdesk@joinup.pl).
*The private transfer offer applies to selected hotel facilities in the system.
How and Where to Book Additional Services for Clients?
The table below presents the booking rules for all additional services offered.
Additional Service Name | Booking in SAMO | Booking in Blue Vendo (BV) |
| PPG (Price Protection Guarantee) | Self-service at booking / after creation via HD | Request to Help Desk (HD) |
| Flexi Package | Self-service at booking / after creation via HD | Request to Help Desk (HD) |
| Wiener Insurance (Optimum / Full) | Not available in the system | Request to Help Desk (HD) |
| Seat Selection (SkyUp) | Self-service (preliminary and confirmed booking) | Via Help Desk (helpdesk@joinup.pl) |
| In-flight Meals on SkyUp Airlines | Self-service (preliminary and confirmed booking) | Via Help Desk (helpdesk@joinup.pl) |
| Extra Baggage | Self-service (preliminary and confirmed booking) | Via Help Desk (helpdesk@joinup.pl) |
| Pet in Cabin (PETC) | Self-service (preliminary and confirmed booking) | Via Help Desk (helpdesk@joinup.pl) |
| Private Transfer | Self-service at booking / after creation via HD | Via Help Desk (helpdesk@joinup.pl) |