Join Up! Additional Services Catalogue

To ensure the full comfort of our Clients and easily fit trips to their needs, we have created a handy guide to our additional services. In the article below, we have gathered the most important information to help you present our wide range of options. Here you will find current rates, service descriptions, and simple instructions on how to quickly and smoothly book individual options in SAMO systems and adjust them in Blue Vendo. Check out how to make travel easier for your clients and efficiently finalize every booking!

Peace of Mind Before the Trip

Our offer includes options that minimize the client's financial risk and provide booking flexibility. Proper cost protection and stress-free modification options are proven ways to build trust for both the Agent and Join UP!

Flight Comfort with SkyUp MT

This includes extended flight services on designated flights operated by our partner airline, SkyUp MT. You can easily upgrade your clients travel comfort right at the airport threshold by offering seat selection, tailored baggage options and safe pet transportation.

* Services available exclusively on selected SkyUp Airlines flights.

Holiday Comfort

Ensure a stress-free travel experience from the moment of landing at the destination airport. Offer clients looking for a higher standard or those traveling with children smooth transport directly to their accommodation without unnecessary stops along the way.

Private Hotel Transfer*

Individual transport from the airport directly to the accommodation facility without stopping at other hotels. 

• Price Range:
  – From PLN 183 / one way (price depends on destination, distance, and selected vehicle class).
   
• Booking Rules:
  – SAMO: Select the option during booking or add it later via Help Desk (HD).
  – Blue Vendo (BV): Booking after creating the reservation by submitting a request to Help Desk (helpdesk@joinup.pl).

*The private transfer offer applies to selected hotel facilities in the system.

In-flight meals

The information below contains a list of pre-ordered dishes available for sale to customers traveling on routes to Sharm el Sheikh and Hurghada (excluding departures from Katowice):

Morning Skybox

Fluffy cottage cheese pancakes, fruit jam, seasonal fruit salad, chia pudding with yogurt, and butter croissant.

Price: 19€

Chicken Skybox

Turkey skewers with vegetables and mushroom rice, shrimp salad with olives and lemon, chocolate mousse, and a Kaiser roll with butter.

Price: 20€

Kids Skybox

Tender chicken nuggets with mashed potatoes, a selection of fresh vegetables, a sweet glazed bar, and a Kaiser roll with butter.

Price: 19€

Beef Skybox

Beef steak with cheese, bacon, polenta, and grilled vegetables, mixed salad with quail eggs, walnut cheesecake, and a Kaiser roll with butter.

Price: 21€

Green Skybox

Sautéed vegetable couscous, rice salad, tofu, fresh vegetables, mango chia pudding, and a Kaiser roll with butter.

Price: 20€

Fish Skybox

Pike-perch fillet with lemon, rosemary, and vegetables, Greek salad, mango mousse, and a Kaiser roll with butter.

Price: 21€

Chiken Roll

Chicken meat, cocktail sauce, cheddar, and vegetables.

Price: 8€

Cheese Roll

Feta, red cheese, Gouda, cream cheese, caramelized pear, and arugula.

Price: 8€

Beef Roll

Tender beef, cheddar, and roasted peppers.

Price: 8€

The information below contains a list of pre-ordered dishes available for sale to customers traveling on route from Katowice to Hurghada and all other european routes:

• Morning SkyBox – 21€
• Kids SkyBox – 21€
• Green SkyBox – 22€
• Fish SkyBox – 23€
• Chicken SkyBox – 22€
• Beef SkyBox – 23€

Composition and appearance may vary.
** The list of available menu may vary depending on the route.
! You can check the price in your personal account. Pre-ordered meals are non-refundable.
! Please note that meals cannot be provided if the request is confirmed 72 hours or less in advance.

How and Where to Book Additional Services for Clients?

The table below presents the booking rules for all additional services offered.